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Human Resources

Current Employment Opportunities

 

Apply for any of our available positions online by using the appropriate applications on our FORMS PAGE.

Employment benefits include paid holidays, paid vacation & sick time, overtime pay, paid medical insurance, paid dental insurance, optional vision insurance, state retirement, 401k Town match, membership at the Smithfield Recreation and Aquatics Center, a medical flexible spending account, an employee assistance program, and more! Employment is subject to drug screenings.

(application will need to be downloaded, saved as a unique file, filled out completely, and sent to Human Resources)

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Customer Service Representative

The Town of Smithfield is seeking a dedicated and personable Customer Service Representative to play a pivotal role in our Finance and Public Utilities Departments. If you’re passionate about serving your community, solving problems, and making a difference, we want to hear from you!

 

Why Join Us?

As part of the Town of Smithfield, you’ll enjoy an excellent benefits package, including:

  • Paid holidays, vacation, and sick time.
  • Paid medical and dental insurance, with optional vision coverage.
  • Local government retirement plan and a 401k Town match.
  • Free Membership at the Smithfield Recreation & Aquatics Center.

Your Role: As a Customer Service Representative, you’ll be at the forefront of utility customer service, delivering essential support to our residents and ensuring a seamless customer experience. Your responsibilities include:

  • Managing customer inquiries, billing issues, and collections of utility payments.
  • Collaborating with other departments to resolve issues and ensure customer satisfaction.
  • Promoting utility programs like load management and time-of-use services.
  • Generating reports, maintaining records, preparing work orders and performing accounting functions.

Who We’re Looking For:

  • High school diploma required; an associate degree in business administration, accounting, or a related field is preferred.
  • Significant experience in utilities or customer service operations with public-facing roles is highly valued.
  • Bilingual preferred

Compensation: Starting Wages: $19.82 ($41,225.60 annually) 

 

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Utility Line Mechanic

Are you ready to make an impact in a dynamic role where your skills and expertise keep a community thriving? The Town of Smithfield is looking for a dedicated Utility Line Mechanic to join our Water/Sewer Department. Dive into a career that combines hands-on work with advanced tools and equipment to ensure the efficient operation of essential water and sewer services.

What You'll Do:

  • Operate specialized machinery for water and sewer installations and repairs.
  • Perform critical tasks like water and sewer pipe laying, maintenance, and service connections.
  • Troubleshoot and resolve issues using equipment like pressure jets, sewer rodders, and video cameras.
  • Play a vital role in maintaining hydrants, meters, valves, and other key systems.
  • Subject to on-call and call-back work

Why Join Us?

  • Competitive wages starting at $18.52- 19.45/hr. (based on experience).
  • Comprehensive benefits include 
  • Paid holidays, vacation, and sick time.
  • Paid medical and dental insurance, with optional vision coverage.
  • Local government retirement plan and a 401k Town match.
  • Free Membership at the Smithfield Recreation & Aquatics Center.
  • And much more!

Requirements:

  • Valid NC driver’s license (Commercial license within six months).
  • Ability to complete drug screening and physical examination with acceptable results.

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Planner I

 

Are you an innovative thinker with a passion for shaping communities? The Town of Smithfield, nestled in the heart of Johnston County, is seeking a Planner I to join our dynamic and growing Planning Department. This is your chance to be part of a collaborative team where your ideas and expertise can make a tangible impact.


Why Join Us?
As part of the Town of Smithfield, you’ll enjoy an excellent benefits package, including:

  • Comprehensive benefits include 
    • Paid holidays, vacation, and sick time.
    • Paid medical and dental insurance, with optional vision coverage.
    • Local government retirement plan and a 401k Town match.
    • Free Membership at the Smithfield Recreation & Aquatics Center.
    • And much more!

Your Role: As a Planner I, you'll engage in professional planning duties and provide advanced technical assistance for Town planning initiatives and land development applications. Your contributions will include:

  • Processing land development applications.
  • Preparing plans, reports, and analyses addressing current and long-range planning goals.
  • Collecting and maintaining critical planning data.
  • Assisting the public and supporting boards and the Town Council.

Your work will require independent judgment, a keen eye for detail, and a commitment to excellent service. Under the guidance of the Planning Director, you’ll help craft Smithfield's future.

 

Who We’re Looking For:

  • A Bachelor's degree in Planning, Geography, Public Administration, or a related field.
  • Preferably two years of municipal experience (recent graduates with a passion for planning are also encouraged to apply!).
  • ArcGIS Pro knowledge/experience.
  • CZO Certification is a plus.
  • A valid North Carolina Driver’s License with a satisfactory driving record.

Compensation:

Competitive Starting Wages: $27.79 - $29.18/hour ($57,808.00 - $60,694.40 annually) DOQ/E.


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Police Officer I ($5,000 Sign on Bonus)

 

This is a continuous posting; applications are processed and evaluated as they are received.

 

Performs responsible protective service work in the protection of life and property through enforcement of laws and ordinances involving an element of danger. Applicant must be a citizen of the United States, at least 21 years of age and have any combination of education and experience equivalent to graduation from high school. Completion of Basic Law Enforcement Training (BLET) is preferred. Fully qualified candidates may qualify for a Sign-on Bonus. Hours worked by rotating shifts.

 

Applicant will be required to complete a background investigation, CVSA examination, physical, drug screening exam and psychological examination.  One year State-required probationary status. Must have valid NC Driver’s License. Competitive salary and excellent benefits. Employee will be eligible for paid vacation, sick leave, paid holidays, insurance and other benefits.

 

Compensation: Starting Annual Salary $60,000

 

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Application Process: All qualified applicants are required to complete an employment application form that may be obtained at the Smithfield Town Hall, 350 E. Market Street, Smithfield, or by calling 919-934-2116, online at www.smithfield-nc.com, or by emailing Human Resources. A resume may also be submitted with the application materials.

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This institution is an equal opportunity provider and employer.  

In accordance with Federal civil rights law and the U.S. Department of Agriculture {USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from public assistance  program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or  funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program inform at ion (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's Target Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at {800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at http://www.ascr.usda.gov/complaint filing cust.html and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992.
Submit your completed form or letter to USDA by:

1. mail:
U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;

2. fax: (202) 690-7442; or

3. email: program.intake@usda.gov

USDA is an equal opportunity provider, employer, and lender.