Administration
News & Announcements
Executive Order 124 Re: Public Utilities
04/03/2020

Date: April 3, 2020 

To: ALL Town of Smithfield Utility Account Holders 

From: Public Utilities Department Town of Smithfield 

Re: Executive Order No. 124 

 

On March 31, 2020, North Carolina Governor Roy Cooper issued Executive Order No. 124. This Executive Order (EO) dealt with essential utility services during these unprecedented times. In cooperation with the Governor’s office and in the best interest of the customers of the Town of Smithfield, the Town of Smithfield Public Utilities Department will, from April 1, 2020, and lasting until EO 124 is lifted, take the following courses of action: 

 

  1. All residential services for water, sewage and electrical power will NOT be disconnected for lack of payment for the next 60 days. Be advised that this is NOT forgiveness of your obligations; rather, it is a deferral. Normal usage charges will be charged and will accrue during this time. It is incumbent upon the account holder to pay the invoice. 
  2. Late fees and penalties involving late payment will NOT be assessed beginning March 31, 2020 and lasting for at least 60 days. Again, normal charges will be assessed and will accrue. The account holder is expected to pay the invoice. 
  3. In order to assist account holders who may struggle to meet their obligation, the Town will make payment plans available for a period of up to 6 months after EO 124 expires. As of this date, EO 124 is in effect from March 31, 2020 and lasts for 60 days. 
  4. The Town will reconnect service for disconnected services, IF the only obstacle remaining to reconnect is lack of payment.

It is important to note that meter tampering remains cause for service termination. Respectfully, 

 

Ted Credle
Director of Public Utilities 


Mailing Address:
P.O. Box 761, Smithfield, NC 27577
Physical Address:
350 East Market Street
Smithfield, NC 27577
Main Phone: 919-934-2116
Fax: 919-934-1134

 

This institution is an equal opportunity provider.

 

Email Public Information Officer: news@smithfield-nc.com

Report Website Issues: news@smithfield-nc.com

The Town of Smithfield provides this site as a public service. Unauthorized attempts to modify any information stored on this site or utilize this site for other than its intended purposes are prohibited. The town makes no claims or guarantees about the accuracy or currency of the contents of this website and expressly disclaims liability for errors and omissions in its contents. All information and data on this website is subject to change without notice. Neither the town nor its affiliates, employees or agents shall be liable for any loss or injury caused in whole or in part by use of this website or in reliance upon the information contained herein or linked hereto. You understand and agree that any material downloaded or otherwise obtained through the use of this website is done at your own risk and discretion and that you will be solely responsible for any damages to your computer system or loss of data that results from the download of such material.
The only information the town will obtain about you when you visit this site is the information you provide to it. The Town's use and dissemination of the information you provide is governed by the North Carolina Public Records Law. The town does not sell, rent, or share email addresses or other information about its users.
The ordinances found on the site are provided as a service to town residents and other interested parties. The town makes no promises or guarantees about the accuracy, currency, completeness or adequacy of the contents of these ordinances, and expressly disclaims liability for errors and omissions in their contents. In any situation where the official printed publications of the town differ from the text contained in this website, the official printed publications shall take precedence.
Town fees and charges are subject to change without notice. Town residents and other interested parties are urged to contact the appropriate department to confirm current fees and charges.
Town of Smithfield ADA Compliance Notice: Click Here

Copyright © 2016 - Smithfield, North Carolina.

powered by ezTaskTitanium TM